An American Airlines passenger was booted off a Texas-to-Florida flight after allegedly refusing to wear a mask. The video was taken by another passenger and has gone viral on social media. In a statement, American Airlines said a customer was not allowed to travel after failing to comply with the federal mask mandate and addressing one of our team members using profane language. NBC News does not know what actually happened on the plane.» Subscribe to NBC News: http://nbcnews.to/SubscribeToNBC
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#AmericanAirlines #Passenger #Confrontation
American Airlines Employee Boots Passenger From Flight
Karen’s always apologize when they find their feet in fire. Till then it will be trump2020
Good for AA and perhaps if more were willing to launch immediate consequences for non compliance with code of conduct. Airlines really should insist passenger sign conduct agreement in order to fly IMO. 🤷🏼♀️
Actions have consequences!!
Finally a manager that stands up for his employees…if more managers were like him, Karen’s would stop asking for the manager.
God bless this man for sticking up for his employees
That’s pretty Amazing!
She defended that lie to the very end.
Go home, Karen.
Liberals are the new Nazis
I’m glad he held her accountable!!!!
When he suggested she fly Spirit instead. 😂😂😂😂
So hard to have to school other adults at your job. This man did it with class.
Well done.
This virus sure brings out the crazy in some people. How many times is it going to take people to realize they can’t get on a plane without a mask. Just that simple. To ask someone to wear a mask is like asking them to jump off the Brooklyn Bridge. Yeah I don’t think its that bad.
Great work! I think he listened to her BS too long. I would’ve told her what I needed to say and walked off. He went back and actually entertained her for longer than I would’ve expected.
Massive applause for standing up for his employee. And also for the shade he threw at Spirit. lol
Enjoy taking bus home.
Bye Felica. And put a mask on.
YAY!!!!!!!! Give that man a RAISE!
“I suggest Spirit.”
What a savage lol
Given the rise in problems/incidences on flights, it makes me not want to fly for years to come.
Think I’ll stay put.
But I’m white!! Please make an exception I’m white
Honestly I’m getting so sick and tired of hearing the airline’s having trouble with the passengers I mean aren’t airlines working for the passengers the passengers are not working for the airline’s I mean what is wrong with these people
She is ulcer inducing, omg
american air lines is so rud dont know why anyone flys them
This guy is an mvp 👍
Is this why the rest of us have to still deal with masks so you elites can travel and be miserable get over it ban all air travel
Covid is still here. You still have the Delta Variant here in the US. If you want to travel by plane, train, or bus you must have a mask on. Whether you are fully vaccinated or not.
Well done sir! Well done!
These Karen’s need to stop…its getting old and sad
“I’d suggest spirit” 🥴🥴🥴🤣🤣petty af
LIKE A BOSS! Dude say, “I’d suggest Spirit”. 🤣🤣🤣
Haha. Put on a mask or stay in your unvaccinated red state.
LMFAO 😂😆😆😂 you called my employee a bleep. American Airlines snowflake.
Good! Dont treat people rudely especially if you wont follow the rules
Bravo 👏🏼
Customer service jobs are hard because of people who feel entitled.
The industry needs more managers like him and less people like Karen
Good! 👍🏾
Karen and her patriotism
Just levy a penalty of $1000/- for not wearing a face mask and you will find ALL passengers properly wearing a mask. This is a Covid safety protocol why are some people trying to violate it. Kudos to the AA employee in expertly handling this argumentative lady.
She would get literally skewered and roasted by the passengers on Spirit. Good.
👏🏻👏🏻👏🏻👏🏻 so good to see her be held accountable
Tell that Trump supporter she’s a Nazi
It’s good for our own security
Why don’t these selfish people just stay home.The reality is Covid19 has not gone away and it won’t until more people take it seriously and get vaccinated or it will continue to mutate possibly into a version that the current vaccines can’t stop.Again,it is not a freedom issue.It’s a public safety health issue.
Karen: But I’m not a racist
THIS IS WHAT’S NEEDED IN America 2021! Made my day!
Good Bye Karen!!!! 🤣🤣🤣🤣🤣🤣
Karen thinks she has a “Trump card”. She has an empty hand.
i fly frontier often
never had any issues what so ever
Glad he handled the situation! ❤️ Boundaries ❤️ People need to learn how to pack their manners as well!
Screw travelling, it’s for pansies!
That’s not helpful
NBC and especially Holt is a WOKE JOKE SIMP BETA group of “monitor reader’s “.
Incompetent and ignorant is their badge of dishonesty and dishonor.
If you listened very closely said you’re being booted because you called my employee a b i t c h not because of refusal to wear mask we don’t have that on video we only have on video employee saying you can’t go on the plane because you called my employee a b i t c h and he said that that was unacceptable and that she couldn’t fly.
Airline employee drag queen angered for being called “sir” vowed to have business man put on “no fly list” for life. Really SIR? Panty wad.
That’s right! Stop the crazies before they actually get on the plan, start assaulting the flight attendants and other passengers.
I’m not really sure what happened BUT American airlines is a horrible company. I traveled 1st class to Europe and I got treated horrible , of course I woul never curse to a employee, because I know she is ignorant , underpaid , and over worked. My fly connected with fin air , last year with Delta , previous with British airways. The difference in service and employee education Is HUGE. It made seem like AA is hiring people straight from the ghetto.
I’m glad she got put in her place.
I wish more places would treat employees like this.
Good boss
Well done AA . KAREN SHOULD NOT FLY EVER
What a snowflake. Lols. You said words to my employees hahahaha
No he isn’t a snowflake.
@I AmLegend oh no! Not words! Rofl
@Stop Communism 😆😄
American Airlines needs to show this as a training video. This was great. 💯
“You can fly with another carrier. I suggest spirit.” BUUURRNNNN
I find it so amazing just 2 years ago it was okay to talk down to black people. The Bible said what will be last will become first and what is first will become last
It’s amazing how quickly things have changed. I love it.
Well done
Good job guy
About time. Kick them off on the ground. Good job.
I think before we fly we should all have to watch a video a couple days before the flight showing people acting like fools on planes who have been banned from flying. I think this would solve a lot of problems cuz crazy people and anti-maskers will risk getting arrested for their crazy beliefs but they might think twice about get banned from flying for life.
The gate attendant is having a power trip! From the woman’s tone of voice and volume of voice, she is already apologetic. And look she is already wearing a mask. The guy is having a power trip. I bet you he is passive aggressive bully!
Good! These nasty entitled people need to be taught to RESPECT others!
I love when white people try to use white privilege with other white people lmao!
She is wasting her time !!! Decision was made .
It’s above me now
Good for him!! Enough with these people that think it’s ok to an a***hole! Put on the mask, show some respect and sit the F down! In this case, get another flight!!
Give my money back.
Did not know they could do that
“I’d suggest Spirit” is probably the best line in the whole video (because spirit has no standards, which is why I refuse to fly spirit) 😂 lolol
Maybe let’s let spirit become the airline that accommodates the anti-vax racist asshats, so we can let them all fly around by themselves without infecting the rest of us.
Good day now Karen
Must have been another Karen.
Sir i’d love you to be my boss/ If only managers were as professional as this guy. Kudos to you Sir!!! Teach that Karen lol
He could give lessons 😅😅😅😅💯🙌🏾
F*** American Airlines
Karen
Good ! Job!
For supervisor!
Protect his company n employee !
Very cool n calm
He should teach others how to handle situations
If I see someone being rude, selfish, entitled, or hypocritical, I assume they are a Republican.
Good…
Lol
This is exciting to watch.
Karen
The rules are simple and clear. If you bought the ticket you agreed to the terms and conditions.
Wow are there ever a lot of dumb and ignorant people. He handled it very well.