A family is claiming that Delta agents threatened them with arrest after they refused to give up their toddler’s seat on the flight to passengers on the standby list.
» Subscribe to NBC News: http://nbcnews.to/SubscribeToNBC
» Watch more NBC video: http://bit.ly/MoreNBCNews
NBC News is a leading source of global news and information. Here you will find clips from NBC Nightly News, Meet The Press, and original digital videos. Subscribe to our channel for news stories, technology, politics, health, entertainment, science, business, and exclusive NBC investigations.
Connect with NBC News Online!
Visit NBCNews.Com: http://nbcnews.to/ReadNBC
Find NBC News on Facebook: http://nbcnews.to/LikeNBC
Follow NBC News on Twitter: http://nbcnews.to/FollowNBC
Follow NBC News on Google+: http://nbcnews.to/PlusNBC
Follow NBC News on Instagram: http://nbcnews.to/InstaNBC
Follow NBC News on Pinterest: http://nbcnews.to/PinNBC
Family Claims They Were Kicked Off Delta Flight Over Child’s Seat | NBC Nightly News
HE PAID FOR THE DAM SEAT!!!
WHAT A BUNCH OF CRAP!!!
WTH Delta? What kind of service is that?
This is how I see it: The man had purchased 4 tickets; dad, mom, teenage son and younger child over 2 years old. This family had a party of 5 which means that their infant child was meant to be held during the flight because infants under 2 years are allowed to be held by their accompanying adult during flight. So then, when this family’s teenage son took an earlier flight that child used their ticket to get onto the earlier flight, thereby forfeiting their seat on this flight rendering that seat available for purchase. The flight was not overbooked. That seat became available and was given to a “standby passenger”, and it was reported as such. Since the family did not comply and hold their infant during flight, which was the initial reason for not purchasing 5 tickets, they were deplaned and “standby passengers” took their seats.
Looks like Delta is going to have to pay out way more money than what the individual that was on standby trying to get that seat !!!!
Delta airlines sucks, and so do their flight crew
Only a few comments actually mention this: a family of 5 paid for 4 seats. When the teenaged boy got on an earlier flight, his seat was transferred over, which means now the family has paid for 1 seat in the earlier flight and 3 on the current flight. Otherwise, the family would be taking 5 seats for the price of 4. Hence, the family had no right to occupy that remaining seat. If the stewardess had simply stated these raw facts, the family would have to oblige to take only 3 seats and everything would proceed peacefully. By talking about jail, foster care, and lying about FAA regulations, the stewardess shot herself and the airline in the foot and became more in the wrong than the family.
Delta always apologising for being caught. They should sued the airline and the that flight attendant.
So is the crew member being fired or not?
I wanna know what happened to the flight attendant?
That’s why we quit fly delta. Worse you could ever be treated on any flight.
Delta lies a lot. F delta
“claiming”
*provides video proof*
Additional compensation?! Man, they’d better get $50,000 or something tliem that to make up for the sheer disrespect and rudeness!
Sue that airline trash.
That flight attendant would be fired and the airline should be sued for the way they treated this family.
The family should file law suit against them
You airline industries are violent, criminal, terrorist monsters, and I have no respect for you people.
Lol give women a lil authority
As for me I’ll sue the airlines
A million dollars wouldn’t even begin to fix the threat to take their kids away
I hope the flight attendant was retrained
Absolutely insane
That flight attendant sure was a b word. I would have not been so calm in that situation. And afterwards sued them.
Delta is trash for doing this to a family..
may the god of your choice have the remedy for these two Delta employees
Delta has good customer service, i think someone is trying to make them look bad. This was wrong nonetheless
So 1 family bought 5 tickets, but 1 person can’t use that ticket, so the seat sell to another person. Then the flight attendant kick the family out of the plane.
So.. Why the FA kick them?
Need the answer
Did they get compensations?
Love us a strawman argument
Fostercare? WTF?!
People’s still arguing over something that happened 5 years ago?
They should not expect special consideration.
They probably wanted to make the seat “empty” in order to allow a Delta employee flying standby to have it.
That FA must teach good lesson better removed her from work she’s stupid she did not see that’s infants
Did they fire the ignorant attendant
Ebony activities
Delta is the worst
Delta is notorious for doing things like this they did this to me on a flight one time never again flew with them.
Had to ask my lawyer friend seem like she was full of hot air
Get them off. Better off without you. Bye Karen zzzzzzzzz.
This should have plumitted delta’s shares
Delta is HORRIBLE don’t ever fly with them
That flight attendant should be banned !!
Each day I pray for the downfall of these people
Recent law chges in Europe and the UK means that airtransport duty will now be reapplied to children after a high court ruling it was discriminatory aainst the blind and severely disabled who have no atd consessions up to now but is required by primary legislation.
Clearly the child must be presented as fit to fliy and should have be refused boarding under transport rules. Such behaviour could cause medical harm to the blind and severely disabled who relie on quiet environments to be able to navigate the cabin and gain accessability to the aircraft.
Reminder that children have NO legal rights and disabled rights are primary legislation which overrides all other legislation.
Hopefully extra charges will diswade the carriage of yound children until they are old enough to behave in such environments.
United and delta sucks
WTTFFFF
Delta , needs to train there employees better.
The lady at the end had a great point, make the airline execs fly in the back of their planes.
I’m proud I’ve never take a plane for more than 2 years now
Not going to fly delta.
Airline seats are nontransferable. Even between family members. But in this case the airline agreed to the switch! They shouldnt be allowed to go back on their word. Plus the flight attendant flat out lied. Its much safer for infants to be in carseats because there might be turbulence.
Trash company and trash company staff
That employee should be fired…
Just sue the airline they got plenty money.
Hi #NBCnews / @NBCnews, this has happened again, and this time to me…do you have any advice on how best to follow-up with the airline, in this case #United / @United, to see if they can make this right for us?
This past weekend my 7-week (yes, 7 WEEK) old infant daughter (with a $1500 paid seat reservation from Grand Rapids, Michigan to Sarajevo, Bosnia via Chicago O’Hare and Frankfurt) was — get this — involuntarily bumped from her seat. Our brand new baby was embarking with mom, dad, and her big sister on her first plane ride ever, and to put it mildly, things didn’t turn out as planned… In fact, #United / @United not only bumped/downgraded our newborn from her paid seat to an “infant in lap” for the oversold 45-minute flight from Grand Rapids to Chicago, but also for every other segment of our trip (yup, including the 9 hour flight from ORD-FRA)! And at each stop along the way, despite acknowledging they made a mistake, they refused to change the ticket back.
To put even more salt in our wounds, we found out that United had overbooked the GRR-ORD flight by 10 people and the 9 others (adults) who got involuntarily bumped were each given $900 United vouchers. When we asked at the gate if my newborn would be compensated for losing her paid seat without any say in the matter the #United gate agent scoffed and told us to “please stop holding up the flight.”
Thanks in advance for any advice or any United POCs / email addresses that might be helpful resolving this super sad situation!
put him in jail
Are the employees and agents involved all fired? Because they should be.
Stupid flight attendant.
Why can’t NBC say, ‘A family got booted off a plane and was threatened with jail and foster care for their 2 toddler’s.’
We can obviously see and hear what happened!!!
So they lied, threatened, and put off folks who had paid for their seats. All so they could make a few bucks on a stand by. Wow, goes to show how greed outweighs customer service. George Soros messes up everything he touches.
Money money money money… monayyyy!
That’s part of the reason why I avoid flying. Unless I’m going to Alaska, Hawaii, or abroad, I travel by train or bus.
19 times out of 20 I back the airline and its employees when dealing with messy issues. This is an example of the 1 out of 20.
That’s just getting outrageous with the airline industry. Beating up passengers; forcing passengers up and like not giving them the right to defend themselves against abuse JUST cause airlines decided to intentionally let overbooking happen
Anyone know what ended up happening?
Here is something Delta will understand…… LAWSUIT!
Interestingly, they never bumped business class.
It’s always the coach.
cute mom
This is what happens when stupid people (many in unions) are given even an ounce of authority.
I don’t understand why American Airlines overbooks seats
So much for open market capitalism
Guns, pharma, airlines all heavily regulated😂
Other countries have seat allocated
I don’t understand why people still use the airlines.
TSA perverts ruined it for me forever. I drive, or take the train.
Is that Penelope (Kristen Wiig) in the window seat?
Sue Delta, I think they violated an FCC policy by kicking them off the plane.
It’s been over 6 years 😂
Sounds like a federal lawsuit then if it’s a federal offense
I hope they got a lot of money and that flight attendant was fired.
The FA should be arrested and lose her job, she is unfit to be a FA. Doesn’t even know the regulations. Hope the family sue her.
1981 I was stranded hundreds of miles from home by an airline who took my ticket, boarded me then bumped me off the flight without giving my ticket back then they claimed they had no record of my having bought a ticket and it was up to me to retrieve my ticket back from the airline as proof I had been booked. I told them my name on the manifest ought to have been enough. I ended up with no place to go. I was kicked out of the airport while waiting to talk to someone who had the authority to do something for me. Their only advice was to buy another ticket. I ended up wandering around the city over night twice being awake for 48 hours before finally taking a bus home and canceling my vacation plans and losing a friend who didn’t believe any of that happened. I have not flown since nor will I. The United States Bureau of Engraving and Printing has not in it’s entire history printed enough currency to pay me to do business with the criminal organization known as the airline industry. No, I never got compensated and no I never got an apology and the lawyer I spoke to said I didn’t have a case since I never retrieved my ticket. I would have thought that having the the receipt stub for the first flight and the connecting flight and the the tickets for both return flights would be sufficient proof that and they did take my ticket and mark me as present in their book. I was told I had been randomly selected to be bumped due to over booking. Criminals the whole lot of them
Wow. Flight attendant went from deplane to foster care in two seconds 😂
That is so wrong of Delta. What a stupid crew. They should be sued.
This didn’t give the airline industry another black-eyed, it gave DELTA another black-eye. The last time I flew Delta, they destroyed my luggage and their response was “maybe you should have considered not checking your luggage then” and hung up on me.
nah..threaten me with jail time? Unfounded? I’ll go to jail alright but not for standing my ground on a seat I paid for.
Any of you know about the video of the guy punching the other individual three times that was shown here?
Dismantle Delta already. A skid mark in Airline history
I would love to know what that Flight Attendant name is, she should be fired right now and be sued by that family, the audacity of that woman saying they would be jailed and their kids would be placed in foster care is ridicules, it just never ends, flying the friendly sky’s isn’t what it used to be, that family should sue Delta for the experience they went through.
I hate airlines!!! To big to fail so they do what ever they want!!!
It’s bs or they would have stopped them at check in.
We’re hearing lots of incidents all from the ultramaga airline Delta. 1:45 I hope this FA was fired. She was encouraging kids to sit in their parents’ arms? Very unsafe! . This family better not settle for the “refund”. Maybe a few mil will cover it.
Delta should have put the toddler in foster care until he earned his wings
i had better rides on the back of fruit trucks
they will say “SORRY” … but NOT because it’s the right thing to do, it’s because they’re getting sued…
…. (why support sub par companies?)
No escape from end time tribulation whether it be on land, sea, or air.
This is 6 yrs old. It’s posted in yahoo as if it just happened yesterday
Wow, this is amazing
No one wants crying kids on flights anyways. Keep them AT HOME
Discipline the stewardess by making her seat on the outside of the airplane during the flight
Delta ❤ keeping it classy
Federalize them.
I will not fly Delta Ever!
Sounds like some Delta employees should be looking for another job.