Ritz-Carlton founder: ‘Caring for the customer doesn’t cost anything’
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Horst Schulze founder of the Ritz-Carlton discusses his new book, “Excellence Wins,” with Melody Hahm, Mikes Udland and Jen Rogers of Yahoo Finance. Subscribe to Yahoo Finance: https://yhoo.it/2fGu5Bb About Yahoo Finance: At Yahoo Finance, you get free stock quotes, up-to-date news, portfolio management resources, international market data, social interaction and mortgage rates that help you manage your financial life. Connect with Yahoo Finance: Get the latest news: https://yhoo.it/2fGu5Bb Find Yahoo Finance on Facebook: http://bit.ly/2A9u5Zq Follow Yahoo Finance on Twitter: http://bit.ly/2LMgloP Follow Yahoo Finance on Instagram: http://bit.ly/2LOpNYz